Since the start of the PFI 2 contract 926 Final accounts have been issued to leaseholders as part of the Major Works program. Of these 326 have been challenged, about 35%, with an average charge of nearly £7,000 and a total charge of £1.4m. 285 of these challenges have been resolved.
Of these resolved cases 207 have received some form of adjustment to their account, with the majority of these being adjustments of less than £1000 (120 cases).