Leaseholder poll – How can council improve their relationship with you?

• Lease extensions. Make this as simple and cheap as possible.
• Leaseholder monies. Have separate accounting for leaseholder monies, bearing in mind the illegality of making profits out of leaseholders.
• Charging for electricity. Insist on individual meters for each residential block rather than the pooling of costs.
• Major Works and Repairs. Photographing of work planned, before and after, to establish its necessity and quality of workmanship.
• Major works and Repairs. Have an active partnership with leaseholders on all major works. Abandon ‘consultation' that asks leaseholders to rubber stamp council decisions.
• Major works and Repairs. Ensure proper inspection of works and completion of snagging to resolve issues before they become complaints. Enforce guarantees on previous works.
• Major Works and Repairs. Ensure value for money and fair re-charging of leaseholders.
• The Council's website. Access on-line of all invoices used for service charges with detailed list in advance of works planned for each block/estate to inform leaseholders exactly what is planned, alo
• Partners' work on street properties. An investigation into why no penalties have been applied when work has either not been done or is of an unacceptable standard.
• Meetings between Council officers and leaseholder groups. Enforce the democratic right to agree changes between both

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