<a href="https://www.lease-advice.org/article/leasehold-and-freehold-reform-act-2024/">https://www.lease-advice.org/article/leasehold-and-freehold-reform-act-2024/</a>Islington Leaseholders Association
Leaseholders of Islington ex-local authority properties and our aim is to to ensure that Islington Council, its managing agent(s) and Partners, provide leaseholders with a better service and value for money
I have been a leaseholder with London Borough of Islington for over 40 years and have been subjected to unjustified charges for repairs and major works.
The most recent estimate I was upset to receive was a bill of up to £44,00 and had to work with the council to reduce the scope of the works without resorting to legal action. The LBI know leaseholders can rarely afford legal action. This abuse of power puts low-income leaseholders such as I at risk of bankruptcy and homelessness.
LBI in 2024 followed up with another letter for Major Works to take place during 2025 which had previously been undertaken in 2019. With the support of the Islington Leaseholders Association I was able to challenge the Major Works schedule and these works were eventually withdrawn, but only after waiting a agonising eight months for a decision to be made.
I currently exist in a state of financial insecurity, and a constant state of anxiety and worry. I worry for my mental health as I am unable to ever switch off living in a never-ending spiral of fear, fight and eventual flight.
I live in panicked state as to whether I can afford to stay in my home in an area I truly love.
Sir, As Treasurer of the borough wide Islington Leaseholders Association Ltd., I am delighted to see that the Tribune has explicitly drawn attention, via its letters column, to the horrendous and shameful plight of leaseholders.
Following Dr Brian Potter’s article (17 October) attendance at our meetings held at St Mary’s church (second Tuesday monthly at 7pm) has quadrupled.
Sadly, recent reports of cyclical maintenance bills totalling £60,000 – £80,000 are no longer uncommon forcing residents, many of whom,
particularly elderly pensioners, have lived in the borough all their lives, to move out.
It is not surprising, therefore, that due to the misery and depression caused, some have even contemplated suicide.
Cllr Woolf’s comments regarding “consultation” procedures are at best disingenuous. So much for honesty and transparency!
Since there is no opposition in this borough to the council’s approach to billing, I, along with others, will be standing as Independent Leaseholder candidates at the next borough elections in May 2026 to challenge the present “rotten borough” situation.
Our election policy is based essentially on vigilance and constant scrutiny of all policies affecting the appalling waste of essential finances and consequent financial persecution of its residents.
Bear in mind that a well run borough is one that is the product of constant public vigilance and a strong independent opposition, which this borough does not have. It should not be blind adherence to an uncaring central party policy, with the sole objective of staying in power.
Leaseholders deserve transparency, proper oversight, and fair treatment
Dear Editor,
I am writing to inform readers that I intend to stand as an independent leaseholder candidate in the May 2026 local elections.
Over recent months, I have personally attended a number of Section 20 (S20) consultation meetings on behalf of concerned leaseholders, and I am deeply shocked by the attitude and approach of Islington Council.
s20 notices are being issued without full and proper surveys being carried out. In some cases, leaseholders are being told that new roofs are required when a simple drone survey could easily determine whether such major works are actually necessary.
Even more concerning is that unqualified individuals — some still in training — are being appointed as project managers for these costly schemes. Meanwhile, certain S20 notices are as much as five years out of date, yet the Council continues to push forward with the projects and expects leaseholders to pay tens of thousands of pounds.
At the monthly Islington Leaseholders Association (ILA) meetings, many residents are now expressing serious distress — including stress, anxiety, and depression — as a direct result of the Council’s handling of these issues. People feel ignored, overwhelmed, and financially trapped, with little to no meaningful support or communication from those responsible.
This situation is unacceptable and demands urgent scrutiny and reform. Leaseholders deserve transparency, proper oversight, and fair treatment — not outdated paperwork, questionable assessments, and indifference to the human cost of these failures.
** Leaseholders deserve Fair Representation in this borough **
17 leaseholders stand as independent Councillors in local elections on7th May
This borough‑wide commitment, aims to bring, Accountability, Transparency, and value for money, to local Services, Major works, and Cyclic Maintenance charging.
After years of being ignored, and grossly overcharged by our council, ALL candidates are now calling for genuine representation (inclusion) that listens to residents, notjust their tick box tactics…!!!
Allcandidate are standing independently, but on a shared commitment to responsible spending, to enforce fair treatment, and genuine communication with all Islington residents.
As I explained previously, Islington Council recently attempted to disband the ILA, by denying us use of a room in the Town Hall, stating that they “no longer recognise the ILA”. However, having solved the problem of a venue, the directors and I decided to advance the ILA’s existence into a far wider electorate, by standing as an independent in the local elections for “Junction Ward”.
Sorry to say, but this time around we didn’t get ELECTED…primarily, due to our combined inexperience and time constraints…But certainly, NOT for lack of trying, or enthusiasm on the part of those who very willingly volunteered their services…A Great big THANKS to all concerned… Nevertheless, due to their efforts, the ILA is now recognised/known by many, many more leaseholders who previously had no idea it existed…!!!
I am extremely happy with the challenge we raised in such a short period of time, and can only say that it was a WONDERFUL learning curve, that our team tested to the utmost, and one which will pay off enormously in all future efforts…(and, we only polled 18 votes behind the Conservative Party Candidate…!!!)
However, “Never say Die”…as the Chairman of the ILA I am proposing to the membership that in future we up our game PLAN exponentially by: –
1/ Possibly fielding candidates in all/any forthcoming Local Elections…In all/any Wards up for re-election…
2/ Promoting an extremely vociferous membership of ILA members, able to show Islington Council and various Government Departments that we demand to be recognised in this Borough. Sadly, although Council leaseholders currently constitute approximately ONE THIRD of all Council properties…we still lack our own “voice” in Islington Town Hall… This situation urgently needs redressing…!!!
3/ Further our Association’s objectives by using our WEBSITE / PRESS to link up with similar Organisations with compatible aim’s and objectives…(there are 4.6 million leaseholders in this country)…
4/ Reserve a LARGER meeting room in which to hold our regular MONTHLY meetings…
5/ Generally work to a loosely, but appropriate, preset agenda…
6/ Regularly Advertise the meetings in the Press / Etc…
7/ Given that we have approximately 11000 Council Leaseholders in the Borough…a vast number of which are still painfully unaware that the ILA exists, it will be be EXTREMELY useful if all of our existing members join in our recruitment drive, and encourage more leaseholders to attend our meetings, and support our objectives…ASAP…
8/ Notably, since the government have recently reduced the discount on RTB properties, the poor old Councils must be completely overwhelmed with tenants attempting to apply prior to the new (much lower) discount effectively coming into force…(which should allow our membership to increase by 000?” Over night…)
Questions: – 1/ What’s this financial windfall to the Council, going to be used for.?…Perhaps, since it’s your cash they are about to inherit, you might like to demand an answer from Cllr O’Halloran, Leader of Islington Council…in person…!!!
It doesn’t surprise me in the least that in this weeks edition of the (Islington Tribune (22/11/24) Cllr Ona O’Halloran immediately admits the fact that both the Housing Ombudsman and The right Honourable Michael Gove recently condemned and Castigated Islington Council, stating they where shocked to find that complaints in Islington were found to be four (4) times higher than anywhere else in the country, In the mouldy and damp ridden homes she preside over …Since she was obviously advised to highlight, and dispose of such a disgraceful record, before demands for her to acknowledge it by Residents, really opened up the “can of worms”…anyone needing a copy can get it free from www.ila.org.uk.
I thought Una’s call for independents to stand down showed her up as authoritarian. Hasn’t it occurred to Cllr O’Halloran that the reason so many independents were standing in Junction ward could be directly attributed to the fact that there is no Democracy in Islington…we are a ONE PARTY BOROUGH, and will remain so as long as tenants are keep in the dark in regard to issues such as : -Their average weekly council rent rise this year of £10…And Leaseholders Cyclic Maintenance bills now increasing exponentially (I saw one for £72,000)…while at the same time our pensioners are choosing to either Freeze or go hungry…
I really do think that it is time Cllr O’Halloran…started to look, listen, and learn…instead of just spouting election rhetoric…
Does she at any point associate her early life problems with those of the poorest residents in this Borough…I think NOT, for should she do so, she would stop banging the drum on the progress of the Labour Party and start to install some democratic processes into Islington…
Recently, she oversaw a Third of this Borough’s tenants openly discriminated against because the council “didn’t like” what they said about Rents and Service charges…and did nothing about it…
For Leaseholders when dealing with Islington Council
Those of you who have regularly attend the Associations monthly meetings over the last 17 years,
ILA meet at St Marys after being excluded from the TownHall
will be aware of the importance of the following list of Do’s & Don’ts in dealing with Housing based problems. (Many of which whilst appearing to be very obvious, need to be repeated continuously to be effective) So for those who do not know, and are new to these meetings…
Please be aware that the ILA Never gives or Offers any form of LEGAL ADVICE, or Recommendation…If you require legal advice we suggest you consult a professional such as, a SOLICITOR, SURVEYOR, BUILDER, LEASE. Etc..
However…
The following list of Do’s and Don’ts are simply observations drawn from 25 years of personal experience whilst dealing with Islington Council, as Chairman of both the ILA & FITA…and as a LEASEHOLDER…!!!
1 / never TALK to the council…Verbal promises, assurances, sympathy, are very easily forgotten, disputed, ambiguous, devious…also, staff leave, Die. Etc…So, PUT IT ALL ON PAPER…Letters, or/and Emails. THEN YOU CAN RELY ON THE CONTENT AND CONTEXT OF THE INFORMATION OBTAINED FROM ANY “CONVERSATION” and insist on acknowledgement to all email traffic. Never send originals bills Etc, always send photocopy’s…
2 / PHOTO’s are invaluable, there is no arguing with photographic evidence. If you haven’t already done so…photograph ALL available parts of your property, in as much detail as possible, ideally showing before and after repairs.Etc. Courts and Tribunals love photos…(I have hundreds of my property, both internal and external, and from a selection of angles)…
3 / When contacting the Council, alway’s start at the VERY top…The ILA can supply a list of all senior Council officers if required. Complaints and answers always reach their logically effective level while traveling Down from the Top…rather than Up from the bottom…
4 / Remember The Council only charge you what they pay out on your behalf, SO they do not charge you…They Re-Charge you…and you are therefore entitled to demand to see ALL the bills that they pay on your behalf…
5 / Do not shout at Council staff…they are usually just doing as they are told, and do so to retain their jobs. If you experience problems, email a senior employee and stress your disappointment with the service..Remember write NOT talk…
6 / Having unsolvable problems with Council Work, Staff, Policy, Including complaints procedure. Next step is an Official Complaint. Make sure you state at the top of your email/letter in large letters…“OFFICIAL STAGE ONE COMPLAINT”
7 / Still unhappy/not satisfied with the Council’s response to your complaint? Contact the HOUSING OMBUDSMAN and escalate your complaint…It cost you NOTHING and usually expedites the councils response to you complaint…
8 / Un-satisfied with the results of your complaint?… a/ Contact the ILA and see if we can assist in solving your problem. b/ Contact the LEASE organisation, this is completely FREE advice supported by government funding… c/ Still unhappy, book a hearing and decision at the First Tier Tribunal, they do charge a small application fee, but you can attend with or without a solicitor or surveyor and simply represent yourself and present information and argument from anyone you please…d/ Lastly you may decide to take the council to Court…However, the main problem here is that the courts do have, and often do award costs…Remember when defending leaseholders challenges at court, the council are using council funds to pay for terribly expensive legal representation, SO THEIR COSTS NEVER SEEM TO BE A PROBLEm, for them…!!!
9 / I have frequently found that highlighting the councils short comings in the local press…WORKS WONDERS. Even better still the National press and magazine coverage tends to provoke an instant action on many subjects, as does a quick statement on one of the news Channels but Massive viral coverage on the WEB is best of all…
10 / The simple secret to solving a housing problem, I have discovered, is to make One Individual totally responsible for the issue. When such a person is selected the problem remains attached to them personally, and in order to be seen to be doing their job property, they process the problem until its resolved to the leaseholders satisfaction…
11 / Another piece of information which is of extreme importance, is that frequently leaseholders emails /letters appear to disappear into the “wide blue yonder”, the way to counteract this effect is to ask questions under the Freedom of Information Act…this will always ensure that your questions are answered…and you can rely on the veracity of the content.
12 / Finally, a real instant money saver…Check your new service charge bill against all previous bills…we have found that the Councils accountancy and billing leaves much to be desired, so check all the “job numbers” for repairs on the bill…as you may have been charged for the same repair repeatedly for any number of years…However, this form of over charging can be re-claimed retrospectively by simply informing the COUNCIL that you have been OVER CHARGED…So…Do this NOW…
As stated this SHORT LIST is simply to assist leaseholders in their dealings with Islington Council, but I am quite sure that it is applicable to most, if not all Councils…
Please stay connected and attend our meetings every month… If you would like to be kept updated on events effecting leaseholders we will need your email address…
REMEMBER…You ARE the Islington Leaseholders Association…One of 11000 Islington leaseholders…!!!
Start a file of Council documents correlated by date. Keep ALL documentation with and from the Council Find and become familiar with your existing lease Obtain a copy of the OLD law on Leasehold Obtain a copy of the NEW Leasehold Law Check your s20’s
Knowledge is Power So defend yourself by acquiring information by attending our meetings.
Chairman of the Islington Leaseholders Association…
For the last 17 years I have been holding leaseholders Meetings in the Town Hall on the 2nd Wednesday of every month…It is without doubt the best attended meeting in the Borough …
Last month, Islington Council decided that they needed to control the 11000 leaseholders (1/3 of the Borough) and stop complaints about the building “works” billing…
So, after 17 years they have now banned the Association from the Town Hall and state that they “Do Not Recognise Us…!!!
We are so desperate for some degree of representation in the Borough that I am now standing in the local council elections (next week) on behalf of the leaseholders of the Borough…
We have council leaseholders with £40.000 – £72.000 bills which independent surveyors have described as extortionate….
The council are issuing massive bills, which leaseholders cannot pay, so they, are selling their homes back to the council…and have to leave the Borough where they were born…
The Council have to date purchased 500 flats…which they state is to be used for “short term Accommodation”…done at the cost of homes of existing tenants…!!!
I have correspondence to support these statements from both the council and effected leaseholders…
Please publish this “Cry for help”…from “Desperate leaseholders of Islington Council”
Dr Brian Potter… Chairman (ILA) Islington Leaseholders Association… Ex Chairman (FITA) Federation of Islington Tenants Associations…
Dr Brian Potter is repeatedly asked for the Ombudsmans ‘Shocking” report on Islington Council while campaigning.
We’ve all heard how Islington Borough Council’s Housing Chief (and now Boss) Una O’Halloran was too “busy” to speak to the Islington Tribune’s news reporter recently.
Perhaps her understandable reticence to be interviewed concerned the shocking report, which high lighted council tenants still trapped in home’s riddled with damp and mould years after the Ombudsman’s damning report into Islington’s serious Mismanagement of this Borough, (link here )
The Rt Hon Michael Gove’s scathing letter to the council which followed, detailing how Islington Borough Council’s appalling administration rate’s were four (4) times higher than the national average, and noted that IBC still repeatedly failed to follow their own procedures and policies, as reported here on the ILA website earlier this year.
Dr Brian Potter was repeatedly asked for, and supplied numerous copies of the ombudsman’s report (attached below) while campaigning as an independent for Junction ward on housing issues.
Perhaps it was this revelation which upset the council to the point where at November’s meeting of the ILA, the meeting required relocating, without notice, after the Council banned the ILA from hiring the Town Hall after 17 years of service to the Borough.
Possibly, their actions were due to the councils inability to handle any form of tenant criticism, or as others have frequently noted, their propensity for censorship and total lack of democracy. When questioned on the subject, the council simply stated that they “did not recognise the association” after 17 years…!!!
